> For the complete documentation index, see [llms.txt](https://docs.powerdevbox.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.powerdevbox.com/pdac/activity-and-usage/agent-sessions.md).

# Agent Sessions

Agent Sessions browses Copilot/Dataverse conversation sessions, shows per-agent totals, and loads transcript content only when a session is opened.

![Agent Sessions with date bounds, agent-name search, Load sessions, and the transcript privacy notice](https://811612578-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhDqoq1B5ZF4gJyKkaIEJ%2Fuploads%2Fgit-blob-f8aae32938031e6c2bae2420eb40684dceb31710%2Fpdac-agent-sessions.png?alt=media)

## Load sessions

1. Confirm the account and header environment.
2. Open **Agent Sessions**.
3. Choose the date range and check its start/end bounds. The initial range is the current calendar month.
4. Select **Load sessions**.
5. Use **Search agent name** to narrow the results.
6. Select **Load more** when offered to retrieve additional pages.

Read the loaded summary and per-agent totals. If more pages remain, do not mistake a partially loaded list for a complete session inventory.

## Open a transcript

Open a session from the list when you actually need its conversation details. Listing sessions does not fetch every transcript. The detail view sanitizes and redacts obvious sensitive content before rendering.

{% hint style="warning" %}
Redaction is a safeguard, not a guarantee of anonymization. Conversations may still contain personal, customer, or confidential information. Restrict access and inspect anything you copy or screenshot before sharing it.
{% endhint %}

Transcript availability depends on Dataverse retention, agent/environment configuration, and the caller's permissions. A session listed in a historic report may no longer have accessible live content.

## Export and cross-environment reporting

Use **Download Excel** for the tab's session totals. To generate cross-environment totals and raw session-row workbooks, use the **Agent Sessions** card in [Reports](/pdac/reporting/reports.md). Do not assume those raw rows are a bulk transcript-content export.

Session charts in [Charts](/pdac/reporting/charts.md) and [Trends](/pdac/reporting/trends.md) can expose searchable record lists on double-click. Those lists fetch matching sessions from Dataverse for the selected period without retrieving their transcripts. Deleted/expired sessions may therefore be absent even when an older saved total remains.

For unexpected zeros, first compare environment, dates, agent filter, source retention, and permissions. A lack of visible sessions should not be interpreted as proof that an agent has never been used.